This
study examines the influence of the Self-Assessment System, tax knowledge, and
the implementation of the Tax Electronic System (TES) on individual taxpayer
compliance in Tegal City. This research is motivated by the low level of
compliance among individual taxpayers, as reflected in the fact that only
16,055 taxpayers are active out of a total of 84,668 registered individual
taxpayers. A quantitative research approach is applied, utilizing a survey
method in which primary data is gathered through a Likert-scale questionnaire.
The sample consists of 100 registered individual taxpayers (WPOP) at the Tegal
Tax Office (KPP Tegal), selected through random sampling.
The
results indicate that the Self-Assessment System has a significant positive
effect on tax compliance. However, tax knowledge exhibits a significant
negative effect, suggesting that increased tax literacy does not necessarily
enhance compliance. Instead, greater knowledge may provide taxpayers with the
ability to identify regulatory loopholes that could be exploited to reduce
their tax liabilities. Meanwhile, the implementation of the Tax Electronic
System has a significant positive impact, as it simplifies tax reporting and
payment, making the process more efficient.
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