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VOL. 7, ISSUE 1 (2022)
Conflict resolution strategies of principals in effective management of secondary schools in Enugu urban
Authors
Hyacinth Osondu Eze, Odo Victor
Abstract
The emphasis of this study was on principals' conflict resolution tactics for effective secondary school management in Enugu Urban. The study was led by two objectives, research questions, and hypotheses. There were 866 principals and instructors in the group. Using a basic random sampling procedure, the sample size was reduced to 471 respondents. A questionnaire devised by the researchers was utilized to collect data, and it was evaluated by two educational management experts and one expert in business education. Cronbach Alpha was used to assess the instrument's dependability, yielding a co-efficient of 0.78. The study questions were analyzed using mean and standard deviation, while the hypotheses were tested using the z-test. According to the findings of the study, principals' conflict resolution tactics for effective secondary school management include avoidance and accommodation approaches. According to the study's findings, school administrators and managers should first determine the true causes and nature of the conflict among the school's full personnel before employing the conflict techniques, strategies, and approaches at their disposal. Furthermore, management should always use the best practice of a win-win plan so that no one in the conflict arena judges favoritism.
Pages:18-23
How to cite this article:
Hyacinth Osondu Eze, Odo Victor "Conflict resolution strategies of principals in effective management of secondary schools in Enugu urban". International Journal of Advanced Educational Research, Vol 7, Issue 1, 2022, Pages 18-23
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